I’ve been to many hotels and motels in Boise all my life and this one is the absolute worst I’ve ever seen. The the floors are filthy, there was no shower curtain, towels in the bathroom were filthy, there was no garbage pail, the paint on the walls is peeling off, there are boogers on the walls, and even the furniture, is falling apart. My wife called the front desk and asked for clean towels they told her that “they didn’t have the keys and to call the Ramada”.

A lady came by and gave us clean towels and a shower curtain and said to take our issues up with management in the morning. I do not recommend staying at this place even if every hotel in Boise is booked to the max. You will have better accommodations staying in your car in a grocery store parking lot than you would at this poor excuse of a hotel/motel. STAY AWAY!

BEWARE OF GEICO. WE HAD GEICO FOR 49 YEARS! MY MOM PASSED AWAY, AND DESPITE THREE PAYMENTS THEY CANCELLED MY INSURANCE WITHOUT ANY NOTICATION. CHOOSE A COMPANY THAT PROVIDES CUSTOMER SERVICE  

1. Geico did not arrive on two separate occasions for their so-called roadside assistance.

2. I was broadsided by anther Geico driver. Geico said I was at fault, yet they refused to provide me with a report or an explanation.

3. I reported to Geico and Travelers on 10/22/20 that my mother had passed the day before.

On April Geico cancelled my insurance without any notification. Both my mother and I had been Geico clients for 49 years!   My mother, Eileen Raymond and I were both enrolled on the same policy with Geico for 49 years.  On 10/21/2020 my Mom passed away. I reported her passing to Geico on 10/23/20. I said that both her bank account and credit card were cancelled, and I provided my new direct payment to Geico through my bank account. Geico assured me that everything was completed, and that there would be no interruption in future payments to Geico.  

On April 20, 2021 I received an email addressed to my deceased mother. It stated that they were unable to withdraw $734.20 from my mother’s credit card, which of course I had reported to them as cancelled. I called them and made another payment through my credit card. They assured me that the payment was made and my auto insurance would continue.   On April 24, I again received an email sent to my mother stating that unless payment was made, my insurance would be cancelled on 5/4/21. Once again, I called them and they said my mother’s death had not been reported.

Once again, I reported my Mom’s passing. Once again, they assured me that the payment had been recorded by Geico.    On Thursday April 29, I received a letter to my mother stating that unless Geico received a check by Monday, May 3 our insurance would be cancelled. Although I knew that Geico would probably not receive the check by then, I still complied.   On April 30, I called Geico. They told me that my insurance was already cancelled and offered a new policy for $902.

I asked them if I had been driving without and auto insurance and they said yes! I contacted State Farm and their insurance for the same policy was $904. I did speak with some manager at Geico who told me that regardless, Geico should not have cancelled me, but should have continued the insurance until October.  I chose State Farm because Geico gave me no customer service, and offered no resolution. Instead of Geco offering condolences, they penalized me by trying to raise my premiums by $168.  

Geico is responsible for the return of my check payment. Geico is responsible for my increased premiums. Geico cancelled my insurance without any notification. Consequently, I had been driving without insurance which is in non-compliance of the State of Maryland laws.  

Geico has refused to allow me to contest or even discuss the above situations. I have been repeatedly informed that I have the right to initiate a complaint, and also the right to request a review, or make an appeal. Geico has relatedly violated my rights as a policy holder by refusing to address my complaints. Geico no longer seems to be interested in customer service or client’s rights.
 

TONY RAYMOND (((REDACTED)))
BALTIMORE, MD (((REDACTED)))  (((REDACTED)))

I placed a few orders with this company to try before you buy or your money back… no worries right? Wrong.  When I wanted to return the products they wait long enough for the 14 days to pass in order to get a return label.  There is no phone number to reach anyone, only customer service.  You will get a response within a day saying you should receive a response within 24 hours.  

Days later I finally hear from a person with a cut and paste response saying it’s past the 14 days even though the day after I received the product it didn’t match my skin… there was something off about all of the products and I just wanted to return the $398 worth of products I had been charged for immediately, not like the website states, only pay shipping and you are not charged for 14 days until you decide to keep the products.  This company is a scam they do not honor as advertised, and I am left without any usable products or my almost $400

They are crocked. They are very corupt over charging people even while they are on Section 8. They never answer the phone. When you try to bring something to their attention, they ignore you. At the Cobblestone Apartments Cars get broke into. Massive Drugs on the 900 side. People working on their cars. Their is one person running a auto repair businesses. They don’t care about anything except the money to they take in.

THIS COMPANY IS A COMPLETE SCAM. THERE ARE OTHER CLIENTS SAYING THE SAME THING. THEY COLLECT DIFFERENT AMOUNTS FROM DIFFERENT CLIENTS DEPENDING ON WHAT THEY CAN SELL YOU. THEY LITERALLY RUN YOUR AD FOR THE BARE MINIMUM OF $1 – $5 PER DAY AND KEEP THE REST. WHEN YOU DO NOT GET LEADS AND CONTACT THEM THEY SAY TO BE PATIENT. THEY GET ACCESS TO YOUR BUSINESS FACEBOOK PAGE AND YOUR COMPUTER AND PAGE START ACTING WEIRD.

I PAID FOR A MONTH AND TWO WEEKS IN WHEN I REALIZED IT WAS A SCAM I SAID JUST REFUND ME FOR 2 WEEKS THAT I HAVENT USED AND THEY REFUSED. THEY THEN SAID THEY WOULD CREATE NEW ADS AND THEY NEVER DID. I ASKED TO SPEAK WITH THE OWNER AND NEVER HEARD BACK. OTHER CLIENTS ARE HAVING TO CANCEL THEIR CREDIT CARDS DUE TO BAD EXPERIENCES. DO NOT USE THIS COMPANY, OR ANY LIKE THEM. THEY ARE SCAMS! 

Money was taken to invest in Shopify Business Automation since the end of 2021 and nothing has ever come out of it. Tried contacting Adam to see what happened after a while he did respond and said a refund can be issued if I wanted, but when I tried to discuss via email about the refund I never heard from him again and now he’s just ignoring me.

He’s still running his business as normal looking for new customers to scam as he’s always posting on Instagram and Facebook to market his business. I have tried many times to reach out to him on all platforms.

East Side Sierra Shuttle Service, a local company in Inyo County, is taking people’s money and offering shuttle service for the Pacific Crest Trail (PCT) and John Muir Wilderness Trail (JMT), but then never providing the service and keeping the money.  This has happened to several people, please read the Yelp reviews and hiker blogs about East Side Sierra Shuttle to further your research and verify these claims.
 
His modus operandi is to call the customer last minute and cancel on them (saying that his car is broken or a staff member quit), in some cases he just doesn’t show up – and then he refuses to refund money that was paid to him to provide this service.  This is a complete scam, it is outright theft of his ‘customers’ money, and it is leaving hikers stranded – many times in places where they have no cell reception. 
 
We reserved and paid for a shuttle over 5 months in advance to take us from Whitney Portal to Tuolumne Meadows.  While we were en route to the Portal the day before, Paul called us to say that one of his vehicles had broken down and that he didn’t have enough drivers to pick us up.  When my husband asked him what we should do, he told him to “grow a pair” and hung up on him.  I then called him back, and he assured me that he would refund our money since he couldn’t provide the service.  (Luckily, we were able to call MAWS and secure shuttle service to continue with the itinerary for our hike).
 
After 3 weeks with no refund, we contacted him and were told that he didn’t give refunds.  When we have contacted him about this matter he has been aggressive, cussing at us and calling us names.  We have these communications recorded, and we have proof of all of our transactions.
 
Hopefully, we can make sure that this business is not allowed to continue scamming innocent people. We have reported this to the Inyo County Police Department and the Federal Trade Commission. 
 
Here is additional information:
Owner: Paul Fretheim
Owner Email:[email protected]
Owner Phone: 760-878-8047
Business Website: https://www.eastsidesierrashuttle.com/index.html

We purchased three (3) new HVAC units in January of 2020 from ARS.  Since installation we have had several issues that required service calls on these units.  In March on 2020 their service tech noted that the condenser (outside) for the attic unit was turned off. In July of 2020 another technician reported that the thermostat (temperature) was not being satisfied for the attic unit and according to his notes another service tech would be needed properly diagnose/repair the issue. No one called or came from ARS.  We placed a call to ARS in July of 2021 when the same issue (thermostat for the attic unit was not being satisfied) was still occurring. 

The first service tech diagnosed that the refrigerant level was low, and I needed to pay for the refrigerant.  I refused to pay and the technician left.  I called ARS and spoke with Gary, the manager, who initially stated the same thing that the technician stated.  I reminded him that the issue existed and was noted while I was still under their warranty.  The call was disconnected.  I called back and Gary promised to speak with the tech and get back to me.  After not hearing from him for a couple days I contacted ARS corporate and spoke with Heather.

She promised to be my advocate and reach out to the local office.  After several days I received a call from Heather stating that they were ready to setup a visit to perform a leak test.  They setup an appointment where no one showed up.  I called the office and they again setup an appointment.  A day later a new technician showed up and performed two different leak tests (electronic and soap) and no leaks were detected.  The technician left stating that his manager wanted a third test performed with Nitrogen.  After not hearing from ARS for another couple days I called the office and an appointment was set for the Nitrogen test to be performed. 

The tech came out and performed the test and no leaks were found.  I was told at that point that I needed to pay for the test and for refrigerant to be added. I read off my service tickets and the technician confirmed over the phone with Gary, the manager, that what I was reading was accurate. Gary authorized the technician to add refrigerant.  When the refrigerant was added the unit was still not performing as designed to cool the house.  The technician left stating that some component in the condenser may be faulty and need to be further checked. 

I called the local office and was told I would receive a call back from the manager.  I have not heard from anyone at ARS in a few days now.  I have tried to contact Heather at ARS corporate several times however I an only able to get her voicemail.

At the time I had a seven-month-old puppy who needed full grooming which was to include bath, nails, and hair cut. I was told that they would contact me when the puppy was ready to be picked up. Several hours later I received a phone call indicating that the puppy was rated be picked up. When I went into the Petco grooming section I sat minutes waiting for someone to come to the desk to take care of me. No one arrived at the front desk and I was the only person sitting in the grooming office.

I then went out into the store and asked them if there was anybody in the grooming department in the store clerk indicated that they are real busy and eventually somebody will get to you. I went in there and sat another 15 to 20 minutes and still nobody came to the desk to inquire what I needed. I then went back out to the store clerk and asked for the manager. The manager went into the grooming department and came back and apologized saying that they had already left for the day and left my bill on the counter there in the puppy in a bin.

They did not cut her nails or her hair. They only shampooed and brushed her out but I was still charged the full price for complete grooming. This store is a total ripoff and I will never go back to them and I have referred other pet owners I know not to go to Petco for any type of grooming.

We purchased a $20,000 solar heating system from Natural Energy for our pools in August of 2006.  Despite doing proper maintenance, and draining the panels before each winter season, the panels began to fail quite early on in our warranty period and we have continued to experience numerous leaks in the panels over the years. 

The owner of Natural Energy, Ted Mount, has consistently refused to honor the “Advantage Gold Solar Collector 15 year warranty”.  As I have researched this company online, I have found numerous complaints from other customers who also claim that this company does not stand by their warranty.  

Natural Energy’s consistent failure to provide warranty support over the years has forced us to work with another local solar vendor for system maintenance and panel leak repair.  As we approach the end of our 15 year warranty period with Natural Energy, our current solar repair person has informed us that most of the panels have failed and that they all need to be replaced.  Warranty in hand, I emailed with Ted Mount today and he said the best he can offer is to replace the panels (28 of them) at $400 each or $11,200.00.  Considering they are still under warranty, I pressed Mr. Mount if this was really the best he could offer?  The conversation that insued demonstrated that he had no intention to honor our warranty let alone act in a custom centric or even civil manner.

In light of the numerous complaints from other customers of Natural Energy, and my own dealings with the owner and his hostile and unprofessional behavior, I will be filing a small claims case.  I’m writing this rip off report to alert others about Natural Energy, the owner’s lack of professionalism, and to warn others about their business practices and lack of warranty support.