I have never felt as embarrassed, disrespected and belittled in my life then what I experienced tonight at your store and that's saying something seeing as though I'm a disabled Vet that's been all over during my time in service. I went into the Collinsville #361 store and rang up a $3 bottle of Moscato that I saw on sale, my daughter was having a hard time pulling the bags apart so we stood there for a minute while she did and Lashonda/Lashunda comes over as if we're stealing or something.
My daughter rang up the other items we'd picked up. I called over the clerk (Lashonda/Lashunda) and from the initial encounter she had a pissy attitude as if we were getting on her nerves. I called her back over when we were finished and again she's all balled up like we're bothering her. She starts telling my daughter she needed to see her ID, I told her I was the one who rang up the item.
Tension is now rolling off her and she's upset saying my daughter rang it up when I know she (Lashunda/Lashonda) initially saw me walk over and start ringing up because she came over after and asked if we needed something with the bag. I show her my id but she needs to hold it in her hand and inspect it.
I ask why and she's pissed, she takes the item off I ask for a manager and she walks off, she finally comes back and I ask again for a manager. She brings Cara back and she says she needs to hold it because it may be fake and I've never had a problem like that or been embarrassed or treated like that. Cara is so disrespectful she walks away when I ask if they could really tell if the id's are fake.
She walked off mid sentence. Again I wait and her comes Lashonda/Lashunda, I ask for another manager and Jeanette comes she's friendlier so I say what's the bid deal my id is valid and you can see it's not fake I let her hold it and she doesn't even look at the dates on it she's good to go. I'm not spending money where I'm being treated like a thief so I tell her I don't want any of it I'd like to make a complaint.
She gives me her name and Cara's name but (Lashonda/Lashunda) took her id badge off so I can't see her name. I ask Jeanette and she says she can't give me (Lashonda/Lashunda) name, I ask don't she where a name badge, what's the big deal? Jeanette goes into if she (Lashonda/Lashunda) doesn't want to give her name nonsense.
Never again will I be treated this way. Trying to use that bullcrap excuse of the two of use can't hold my property is nonsense. If I had a fake ID I'm sure it would be good enough for some pissy attitude having worker can't pick up on it. She (Lashonda/Lashunda) only did that because she was upset, I've had no other problems with someone reading my id while I held it or the two of us held it. The way I was treated was uncalled for, unprofessional and downright wrong. Never again!