I am one of thousands of victims approved for Trusii 's 36 month paid in-home case study program, where Trusii made a promise of paying me $275 per month for 36 consecutive months, in exchange for my participation and vital feedback via completing monthly online questionnaire and posting reviews on social media. My Trusii machine was financed and processed through GreenSky /Synovus Bank on12/23/2018 for the total amount of $9970.00. There was only 30 days grace period for return/refund after purchase date. However, I didn't receive the product until approximately 04/15/2019 (almost 4 months after). When I emailed and requested for a return, I didn't get any response back.
On 04/23/2019, after receiving the product but still without receiving any response back from Trusii, I proceeded setting up the Trusii machine and started using the machine in my clinic for my patients and myself. I posted my reviews and completed the online questionnaire as required for a period of 3 months. During that time, I only received my one and only check of $275 on 06/13/2019. Since then, Trusii failed to issue any more payment, despite of my numerous emails, calls, and text to Jeff Taraday’s cell phone. I continued fulfilling my monthly responsibilities as required, but Trusii failed to follow through with their agreement. Just recently, I found out from a friend who was also another case study victim and who also didn't get paid as well, that Trusii had done the same thing to nearly thousands of other clients like myself, including failure to deliver the product or respond to repair issues.
Around 09/02/2019, only after 4 months of usage, my Trusii machine began to fail to produce adequate H2 gas. I recently tested the H2 concentration in the water and discovered that my Trusii machine only produced .15 ppm, which was much less than what was claimed on the website, supposedly being 4-5 ppm of H2 concentration. I emailed to Trusii to notify them about the failure of operation of my Trusii machine, requesting to withdraw from the case study program, requesting for the return of the machine, and a full refund to GreenSky bank. And again, not to my surprise, Trusii failed to respond.
As of beginning of November 2019, my Trusii unit started to produce an moldy after taste in the water, and there was no H2 gas produced other than plain cold water.The sliding door no longer opened at the push of the button. I had to turn off the unit to prevent any liability of getting my patients sick from drinking the moldy water.
On 09/02/2019, I had also filed complaints to both Florida and Texas Attorneys Generals and the FTC, so that law enforcement can be executed to prevent Trusii from operating their Ponzi Scheme and continuing their fraudulent acts of scamming others. I do not want to infringe my credibility as a health care professional, therefore I no longer wish to continue promoting them nor engaging in their Case Study Program, especially with all that was happening, not only to myself but thousands of others as well.