tmobile does not care about there customers ( those paying for there service)
they will lie and hang up on you ( insert laugh by them).
they know nothing beyond there script ( sometimes thats all you get script repeated) many of these ” team of experts” are outsourced philipines it seems.
your basically talking to yourself.
there corp. office is n better more hang ups , excuses, non answers and repeated scripts.
they will block you from contacting them ( but you can write like they will magically know there job in writing).
more than obvious that they know nothing will happen to them.
complaints get ignored and proberly laughed at.
go with a more reliable provider