I had work done on my Hyundai 2013 at a Mavis Tire Dealership in Charlotte and Concord North Carolina. Mavis Tire gave me credit which apparently was from Synchrony Bank. I did not know this. I went to Mavis Tire to pay them and they said I owed Synchrony Bank. I never got anything from Synchrony Bank. Then they sent a debt collector to me. I paid the debt collector and it looks bad on my credit report. I cannot get Synchrony Bank to tell me via email what my account number is. I live in an RV.
I use my ex wifes address to get mail. I cannot get on Synchrony Banks website. I sign in with my user name and password. Then they want to know where my mother was born. I tell the Worcester, MA. They tell me wrong answer. Then they ask me what the name of my first grade teacher was. I am 66-1/2 years old and don’t even remember being in the first grade. Then they want to know the name of my best man at my wedding. I tell them ‘pops’, that’s what he went by. They tell me wrong answer and lock my account.
I want the account number so I can pay my bill and NOT ruin my credit.