On 8-4-21, I ordered from the Mount Morris location through the Subway website and the food never arrived. I was told by the local store that there was nothing they could do and they hung up on me and wouldn’t pick up the phone afterwards (obviously checking caller ID). I contacted corporate and was told that there was nothing they could do as local stores are independently owned.
I even contacted Doordash (whom they subcontract to for delivery) who called the store and was hung up upon by the manager and they would not answer the phone when they called back. I placed the order through your Subway website. How you disperse funds and what subcontractors you use for delivery is irrelevant to me. You are responsible for those funds.