I purchased Jackson Browne/James Taylor tickets from StubHub currently scheduled for August 19, 2021. The order number was *****. On June 13, 2021, StubHub sent me a Replacement Offer. The offer said that my tickets were no longer valid but I could get replacement tickets if I notified StubHub. I called Stubhub. I called the number on the email and was told that the new tickets would be on the website by July 1 and that I would get an email. I received no email about the tickets.
I tried to access the tickets and my account says I sold some Jackson Browne/James Taylor tickets, Order no. **************. I did not sell my Jackson Browne/James Taylor tickets. StubHubmade some sort of mistake. StubHub is asking me to upload the tickets I “sold” according to StubHub. I never received any tickets.
I tried calling StubHub but there was a three hour wait to talk with someone. I wrote StubHub a letter that StubHub received August 9, 2021. The letter explained the situation and asked for my tickets. StubHub is yet to respond.