Employees from the company came to clear my drain, successfully, but also cleared my basement of a $600 firearm while they were there. Contacted the company and told them what happened; they promised a return call from management which never occurred.
The firearm was there the night before the visit and not there the day after. The basement only has one point of entry: the kitchen. My adult children and two dogs guarantee the house is occupied 24/7. The plumbers were there in the basement for less than an hour.