DO NOT GO TO ROCKWALL FORD UNLESS YOU LIKE BEING SCAMMED. Went in for standard routine oil change. Nothing wrong with vehicle prior to going there. Was told that a screw to the oil pan was stripped and that the repair would cost $700. Kept me waiting there for more than 6 hours!
They would not let up about trying to get me to agree to the "repair" they were suggesting I get. I had them just do the oil change. Next day, my vehicle was leaking oil; it was a sunday so I had to wait until Monday to go get my vehicle checked at another place. Vehicle would not start! Have to get it towed to a new mechanic.
THEY ARE HORRIBLE! ALL PERSONNEL IN THE SERVICE AREA ARE SALESPEOPLE AND DO NOT CARE ABOUT FIXING YOUR CAR! THEY JUST CARE ABOUT GETTING MONEY! I PROMISE YOU THIS PLACE IS NO GOOD. SAVE YOUR MONEY AND TIME AND GO SOMEPLACE ELSE!!!