Reliable Heating and Airconditioning, Kennesaw, Georgia Service call to repair AC unit Kennesaw Georgia

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We HAD been using this company several times in the past, including installing a complete HVAC unit, but NEVER AGAIN.  Had one of our 4 AC units quit working.  The guy came out and within 10 minutes found that the capacitor was shot.  

He put one in and charged $314 plus $90 for the service call.  I don't mind paying for the service call but when I look up the part on the internet, it was $18-25!!!!!!!!!!  $314 to take 10 minutes to put in a $20 part???? OUTRAGEOUS.

 I left two messages for a call back…..NOTHING.  i wrote a letter to the owner….NOTHING.  This company stinks!!!!!!!!!!!