Ripoff Report REVIEW /Commitment to Customer Satisfaction
REI Holdings joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program — a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program — a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers. What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this – by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson – Founder, Ripoff Report
REI Holdings approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at REI Holdings did just that.
REI HOLDINGS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
"REI Holdings is the exclusive resource small cap and individual investors trust for Tax Lien and Tax Deed purchases. Their relationship with institutional investors give use access to tax lien inventory that is typically unavailable for individual and small cap investors. REI Holdings specializes in foreclosure ready property for those seeking property acquisitions. Their goal is to help our clients succeed with their real estate investing so that they will work with REI Holdings again and again.
REI Holdings states: “Our experienced portfolio managers can help you navigate our vast inventory of tax delinquent properties and find an investment that is right for you.”
WHY REI HOLDINGS IS BETTER THAN THEIR COMPETITORS
”REI Holdings, unlike their competitors, actually gives investors the opportunity to purchase foreclosure ready tax delinquent properties. There are other places that will teach you how to invest in tax lien certificates. But none of the competitors are actually actively investing in Tax Lien and Tax Deed properties.
REI Holdings dedication to take care of their clients is reflected in the fact that they have sold over 50,000 tax lien certificates to clients with very few complaints or problems. REI Holdings has demonstrated that they take responsibility for their mistakes and do whatever it takes to make things right with their clients.
REI Holdings has built a thriving business due to the large number of repeat customers who purchase from them again and again.
REI HOLDINGS – STATEMENTS FROM THE FOUNDER AND PRESIDENT – EDWARD STEWART
"Hello! My Name is Edward Stewart and I am the Founder and President of REI Holdings. I would like to personally thank you for taking the time to review REI Holdings. We are constantly trying to improve and your honest feedback is essential to this process. We deeply value your business and our relationship with our clients and do everything we can to make sure our clients’ needs are satisfied.”
"At REI Holdings we pride ourselves in using the highest quality SERVICE.
REI Holdings employs experienced and certified tax lien investment professionals to help guide our clients through the complex world of real estate tax lien investing. When you speak to one of our portfolio managers you can rest assured knowing that the person on the phone is drawing from a deep well of tax lien investment experience.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, REI Holdings is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at REI Holdings and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give REI Holdings a positive Rating. REI Holdings made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM REI HOLDINGS
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. REI Holdings is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
REI Holdings is dedicated to customer satisfaction and technology. From their custom built tax lien portfolio management software, to implementing high end customer engagement tools like zendesk. REI Holdings has demonstrated their belief that taking care of clients is the best strategy for long term business. Their industry exclusive Buy Back Guarantee is one more way REI Holdings stands out from the competition. REI Holdings receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].
This kind of dedication to customer service means that REI Holdings will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with REI Holdings, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call REI Holdings directly at 855-598-0658.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with REI Holdings or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that REI Holdings meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with REI Holdings.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about REI Holdings’ Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.
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