I am having a real problem with Norwegian Airlines. I bought a ticket from them 18 or so months ago ($942) from Florida to Gatwick. With the pandemic I agreed to a voucher/credit (same as I did with SAA – I was persuaded that this was the best option, as I still had my ticket, and wouldn’t have to book again)
I wish I had have took the money and run! (Or should that be ‘flew’ !) But no, I trusted them! Anyway, now they have stopped providing me with the service originally offered, as they have stopped all flights from USA to UK
They are sitting on my $942 I simply want a full refund. They refuse. My question to you is….. How many thousands of other people are in the same ‘boat’ (or should that be plane?!!)
Please help
Regards,
Paul A Gibbons