Nexipc Computer Ordered 2020 Newest Acer Aspire 5l laptop from Nexipc an Amazon seller. Laptop was ordered in error. The other box has not been opened. Company refuses to pay for return shipping. They are starting I have to download their shipping label and pay for expensive. Beaverton OR

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A 2020 Newest Acer Aspire 5 laptop was ordered from Nexipc a vendor seller on Amazon with rated poor customer service. Once an order are placed via Amazon and a message are sent to the seller for cancellation it is still shipped. The order arrived and a request was sent to the seller for a return. Nexipc replied that I had to download their printing labels for the return and pay for all shipping cost although, it was shipped UPS.

Amazon advertise that customers have safebuying online and they are guaranteed. The seller are selling as a safeguard under Amazon and are guaranteed to be a rip-off. Every item that I have purchased via Amazon that required a return a barcode was sent by email for the UPS drop off. This vendor refuses to comply with the standard policy for refund on Amazon.