I refinanced my auto loan through NALN in November, 2019. Once my loan was approved, I received an email on December 11, 2019, stating that NALN had mailed a check to my previous auto lender. This email included check details including the check number.
My previous auto lender still has not received this check to pay off the original auto loan. NALN will not respond to my emails or calls to find out the status of the loan payoff. This issue has seriously affected my credit.