They cancelled my inspection due to a technician having personal issues. Then they refuse to refund the charge. Only give a credit. Plus they lied and tried to say I moved up the inspection date. Proof attached from chat I saved, they are the ones who had a delay. Not my fault you are couldn't get a tech onsite and are incompetent.
Then when I disputed charge with my credit card company they disabled my account. So they basically stole $150.
They get away with this SCAM by hiding it in their terms of service. That way the credit card company is not able to provide a refund when disputing.
They also make no guarantees as to when the inspection will take place. So they can take a month to inspect your car if they want to. Again, its all buried in their terms and conditions.
A totally dishonest company. These cowards don't even have a real address. They use a PO Box. What kind of company refuses to refund when they never provided a product or service? Be pared to take them to court. Avoid these scammers at all cost! Total scum bags.