In March 2019 Tony Henderson was paid a $12,000 deposit to complete a sewer tap project.
-After almost 4 months of waiting, and continued follow up from us for status updates, Tony Henderson reported the delays were from the Scottsdale/City Plan Review Department.
-On 07/22/2019: We took it upon ourselves to contact Richard Sacks, Sr. Water Resources Engineer from Scottsdale, whom I have been in contact with previously about this project, referred me to John Dickson (Scottsdale, Plan Review). In speaking with John, he reported that some plans had been submitted by Henderson Earthworks several weeks/months prior but Scottsdale had requested some minor revisions that until this date had not been rectified.
– Over the next few weeks Henderson Earthworks continued with excuses about being too busy to address the changes and inability to manage the engineer. In his correspondence he was extremely rude and condescending even though our communication was friendly. We have been patient and understanding even after months of not receiving status or timely follow-ups. Any status we received had to be solicited by us-he never volunteered an update even though he had collected such a large payment for the job.
– +5 months since the date of the signed agreement and we have not received any progress or work from Henderson Earthworks towards completing the project. Everytime we inquire, Tony is rude and, in our opinion borderline threatening in tone. Several times Tony says, "I'm busy". Yet if we would have been told it would take over 5 months for him to initiate the work, we would NOT have paid him.
– 8/30/19: We sent an email to cancel the contract and requested return of the deposit paid since no work has been done on our property and no clear plan has been laid out to us and a week later still have no response. We followed up on 9/2/19 with a text advising to review the email and still no response.
-At this point we assume he has stolen the money we've paid him and has no intention of completing the work. We have no other recourse but to file a complaint with AZROC as he is in violation of AZROC laws as a licensed contractor. After some research we discovered he has been disciplined for violating AZROC laws in the past which resulted in suspension of his license in 2018.
-We would caution consumers when considering Henderson Earthwork Excavation services. He has limited reviews online, and no website. He has complaints online about poor treatment of consumers, and even non payment to his workers. In our opinion he seems to have some unscrupulous business practices including taking money from homeowners and not completing the work he was contracted to do.