I paid for an airline ticket. Once the credit card was Charged, and the money taken, they canceled the flight. They sent me an email saying that the flight was canceled and a link to their website. On the website it said that they have upgraded their commercial policies and now 100% of all tickets are 100% refundable and 100% exchangeable. But there was no way to apply for the refund. The website clearly tells you you must request a refund before the date of travel or you will forfeit your refund.
Unfortunately there’s no way of contacting this company. The online form states that unless you hold a premium ticket you can’t use the online form to request the refund but must call them. When you tried to call them you never get them. I wrote them via the WhatsApp link provided and I have never had a reply.
I found others who have reported online that this company scams you have your money by advertising a flight you pay for them cancelling the flight and then and never refunding your money. All the while they maintain, that their tickets are 100% refundable. But then they never issue you the refund.