First American Home Warranty Forces me to pay $75 service fee when no service was provided; never sent a contractor out on another claim Santa Rosa California

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Company sends out the sketchiest two "plumbers" you could imagine. I had reported a plumbing stoppage but they looked in the toilet tank and that was it. I didn't stop them because I wanted them gone.  I immediately complained and was told they would waive the $75.  I didn't hear anything for at least a month, then I got hounded to pay the $75.00.  

August 1st I filed a claim as I had no hot water.  Two days later, still no contractor and no follow ups from them even though I was assured it was considered an emergency and someone would be out within 24 hours.  That was a month ago.

Beware of this company.  Do your research.  They will scam you, talk rude to you (if you can understand them), and hire the bottom of the barrel vendors!