This company does not honor the return and guaranty policy listed on their website. Despite the below email i recevied from one of their representatives, i never recevied the refund for the return i submitted.
Dear Sir,
I thank you for your message.
I relaunched customer service, here is their answer:
If you want to return your order, you can do it at this address:
ENKO
287 Avenue Jean Fourastié
11400 CASTELNAUDARY
FRANCE
Phone: +33 (0) 4 68 94 91 21
Upon receipt and after verification of the shoe, they will make refund. I remain at your disposal, do not hesitate.
Wishing you a great day.
Respectfully,
Marie
287 Avenue Jean Fourastié
11400 – CASTELNAUDARY
Phone +33 46 894 91 21