I bought a chair from Target using my DISCOVER card which promptly fell apart. I tried to return it or get a refund from Target but they brick-walled me. So I disputed the charge and won. A month later Discover tells me Yarget has re-opened the dispute and won. So I called to re-dispute and was told by DISCOVER they wouldn’t do anything.
Money talks… the big corporations are worth more profit dollars to the credit card than individual consumers, so DISCOVER will cater to them. I’m out $400 for a chair with uphostery falling of off it. They got me and they got me good. Get a real credit card, NOT DISCOVER. THeir claims of customer support are a FRAUD.