ASUS refused to repair an ASUS Chromebook under warranty, and purchased approximately 03-31-2021. ASUS alleged customer inflicted damage which isn’t true, and their sole evidece was a piece of dirt on the exterior of the case. No other allegation was made by ASUS.
The ASUS email provided by their repair facility doesn’t accept responses, and there doesn’t appear to be a way to contact them in writing.