Alan Jays took down the information and did not advise me or schedule an appointment! I went to the town next to a cadilac dealership called Houston. They took down all the information and called back the next day telling me that the only one (screen) was assigned to alan jays.
I need to go back to them so I did and the part was not there and was waiting for me to set a time up. No one ever called me back to tell me of the installation. I saw houston then an found out that alan jays put a hold on the only screen that was out there. I did and I advised the dealership harry took all the information and said he will bill.
I went to pick up auto to find out that he had got the part from gm and cadillac and billed the parts and labor which he got paid 2 times 1st from insurance company and gm. it is all from a class-action lawsuit that is taking place now. The dealership was not being honest with me as a consumer. the dealership is being dishonest, double-dipping and ripping off consumer in the service of my auto.