they have an office in Texas and Alabama I bought a transmission for a 2006 ford freestyle and it was defective I called them and as for another one they said they didn’t have one right then so I waited for two weeks and called them back and they said they could give me my money back. From this point they started just started making excuses– such as we are having trouble with the bank and give us the number of your bank and we will send you the money. I have been calling them regularly for over 10 months and I leaving a recorded message. I have been sending them e-mails every week also. they will not respond to my request for my money back.