On 1/29/2021 I ordered a bed online from Wayfair. The advertised price was $999 but then they charged me $1065. I called to get the price adjusted but they said no so I cancelled the order. I did not receive any merchandise. I have been trying to get a refund for the amount paid. At this time they still owe me $999. I have sent emails, I called their customer service several times. They keep saying that the finance department will contact me but they never do.
No emails, no calls, no voicemails. I am beginning to think that there is no finance department. That is just a ruse they use to get rid of you. I cannot believe that this company keeps ignoring me. They are keeping my money. They should be cheerfully refunding my money. At this point, nine months later, they should be paying me interest on the money!