My name is Christian Shank i am writing in regards to Us Bank relia card, my account has been frozen for three months now, I have called many different numbers as well as submitted all documents required a selfie of myself numerous times and yet nothing has yet to be done to fix the issue. Everyone I have spoken to has been extremely rude and very unprofessional. My family and I are literally about to be homeless do to this issue and I just don’t understand why Nothing is being done to help, all I want is to be able to take care of my family.