Mr. Landsman dispatched to me the moves of two automobiles from Tampa, Florida to Davie, Florida. Although I had problems with both units – one unit had to cool before it would drive onto my car hauler, the other had a weak battery that caused the car to require a jump start each time I needed to drive the car – I did not add an inoperative vehicle fee to either unit.
When Mr. Landsman received his automobiles at his delivery location, Mr. Landsman paid with a debit card; he then waited a month or so and then he disputed the charge. The charge was reversed, and when I telephoned Mr. Landsman about the matter he could only offer profanity followed immediately with his termination of the call.