quimei blu inc I noticed a unknown charge on my bank account. I called the number and they told me that I signed up (Which I never did) for a program on October 29, 2019 that I have never heard of.  West Liberty Kentucky

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I noticed a unknown charge on my bank account. I called the number and they told me that I signed up (Which I never did) for a program on October 29, 2019 that I have never heard of. I looked up their website and it states they will cancel with full refund in 30 days of sign up, but the gentleman I spoke with said they would have to send it through their fraud department.

I asked why he couldn’t cancel and refund the money that was never authorized for them to take anyway, and he responded with he is unable to perform refunds and it was to go to the fraud department. I feel this is a run around to never give back the money and a violation of my security.

I let him know I would be reporting this.