ZIZO Media and Cricket Optimal Wireless LLC – East Texas, Lufkin (seller) Both ZIZO and Cricket refused to refund purchase price or replace defective cell phone 2 in 1 Travel Charger unless I paid postage of ABOUT $6.65.

After four days the cord was frayed where cord connects to charger at cell phone. Clearly defective product as no misuse was made. After 2 days of communications with ZIZO I was told I would have to pay ABOUT $6.65 for postage to have the item replaced.

Time was of the essence and I felt I shouldn't have to pay postage for a defective product. Both companies refused to make good on this item I paid $32.46 for.