Synology sent me a refurbish unit that was Dead on arrival. They don't warranty their refurbish units so I have limited time to make sure its working.
The tech support don't know anything. They are unwilling or unable to troubleshoot any issue or even attempt to fix the problem. They just kick the can down the road saying to make a ticket but it goes unanswered.
No ability to talk or chat with anyone that knows anything about how to fix this.
Total waste of time and money