I went to pickup the items I won today. Upon arrival they told me that the main item I really wanted had broken. It took me four hours to get there and two more to get home. A phone call telling me the issue would have been the right thing to do as I really only bought the other items bc I was going for the main item. They did break the item b/c the glass shards were still in the box with some other items I purchased. That made it obvious they dropped the box. Two Limoges boxes in the box were also broken. A dinner plate was chipped, a bowl was cracked and a "sterling silver" item was not completely sterling silver – it was silver plate. The owner said "buyer beware" after it was pointed out. I had signed off on the order B'c she was shoving it in my face as I was looking at my items and had not even left or moved from my spot yet when I noticed the damage. 'Buyer Beware" she said. That was the OWNER'S warning…So listen to her words….BUYER BEWARE!!!