Roadway Towing They installed a battery that was too small in my van, then wouldn’t replace it with the right size. Had to go to Pet Boys and buy another Champion Battery! Escondido CA

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The battery had died in my van. I called my insurace company and they sent out Roadway towing.

Somehow my battery wasn't covered, so I paid $150.20 to the driver. He changed the battery and I was on my way.

Week or so later I went out to start my van, and it was dead again. I called Roadway and they came back out and jumped the van and stated I left something on. It's a work van I only drive in the day, but okay. I didn't question it. The driver jumped it and I was on my way again.

Then about another week later, I went out to my van and it had died again! Roadway came back out and this time told me something must be draining my battery. I told him I thought something was wrong with the battery. The driver plugged in a machine and again blamed something else for the battery drain. He jumped my van and this time I was taking the van out of town to Fresno. I was nervous but had to go and the battery came with an 18 month free replacement.

A few days after I arrived in Fresno the battery in the van died again.

I called Roadway and they said they had no relationship with anyone there. They left me stranded in Fresno!

They were not helpful at all!

I went to Pet Boys, the technician there immediately said the battery that was installed in my van was not strong enough. This was about 6 months ago and the van is running fine!

I waited about 90 days to reached out to them for a refund to make sure it was what Pet Boys had said and that the van had stopped dying.  I called and asked for a refund.

They refused.  I said I had not choice but to purchase a new one at half the price $69.95 I might add! Because they would not help me when I was out of town and couldn't get back home. 

No where on the invoice did the warrenty say only good to replace in San Diego. They were very rude. This was so time consuming, save yourself the hassel and avoid these guys! I checked their yelp and google reviews after this happened and bad service seems to be their way.

I want my money back for a battery that now is in the back of my van and no good!