myshopify hidsfjsd Ordered Item Not Shipped & No response

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I ordered an item (2019 Kitchen Rotate The Vegetable Cutter, Oder #1003) from their online advertisement through SNS (facebook, Instagram) on January 10th. 

I only received an order confirmation email, but I have not received any updates from them. I emailed them 2-3 times since then, but no responses have received. 

I clicked "View your order" from the confirmation email, but it shows, "This shop is unavailable." I may be deceived or scammed. Please help.

Thank you.