In my last trip to Florida I've bought a Coco Chanel on Macy's on Altamont Mall, but form my surprise, affter arriving back at Brazil I noticed that the perfume was a false!!!
I decided to buy that perfume on Macy's exactly because I couldn't suppose that would happens. But happened…
After contacting them I sent pictures of the false perfume, and they proposed to change the perfume, but I live on Brazil and was in Florida for vacations and don't have any travel scheduled to USA in the near future. This said I believed is was easier for Macy's to send me a new bottle. In the same delivering/pick up process I could supply the false bottle for their evaluations.
Bought in February and after months , nothing happened…
I have exchanged many messages with:
Nicole Rivera – [email protected]
Kate Everette – [email protected]
and forms on their website
Marco Schinelli - [email protected]