Ewheels sold us a defective mobility scooter with missing shock bolts. It had several other loose bolts including brake nuts that were loose. Have pictures Then the forward and reverse also not working. Contacted ewheels they replaced the missing bolts but that’s it. We have been trying to call ewheels almost daily for a month. Nobody answers their phones. Nobody will return your calls or emails. After a month they finally responded with email saying that their warranty/ return is for 15 days, I responded with pictures of their warranty on their website it reads 30/90 days…..Their response we are updating or website.
I have filed numerous complaints with Federal and State agencies. I guess Ewheeldealers would rather deal with the Government versus their customers. Ewheeldealers does not have repair manuals or wiring schematics for their Ew-46. Even the technician did not know how to fix the forward and reverse issue…. Buyers beware. I would never buy from ewheels read all reviews. At the BBB and places like Amazon or even YouTube videos.