The business has ruined my item that they worked on and caused me to lose $600 in costs on the item and it is now unusable. They damaged my goods on purpose and still charged me for it. I am seeking compensation for my loss. I went in for a simple engraving and they misspelled my name on purpose voiding the paperwork I just got for it, costing me to lose the $250 dollars I paid for fees and fingerprints.
The item was a registered firearm lower receiver, I am unable to use it due to the error and voiding my paperwork/tax stamp and I am unable to sell the item now that it is badly damaged. This business is run by scam artists and they will refuse compensation even if they destroy the item. What I was told before coming in was misleading and the service was unprofessional and malevolent.