Acoustical Panel Systems Inc APS, Inc Never received order after paying 50% deposit Fredericksburg Virginia


Hard to believe nobody has reported these guys yet. Could have saved me a lot of time and money. Alt address is – PO Box 234, Mount Vernon, VA 22121

Acoustical Panel System (APS, Inc) contracted to supply acoustical wall panels for us. Simple panels and nothing difficult. 44-ea 4-ft x 6-ft panels with standard guilford fabric. I have emails from APS to back up everything below.

FYI – The last coorespondence received from APS, Inc included (for the first time) their "terms of service" that basically says – they have 5-years to produce our panels. Ha! Right! Three different people with the same email? Bob Bennett, Ray Merriman, and Ruth R.

April 17th Deposit sent (told to allow 4-5 weeks), May 1st told – End of May beginning of June delivery, May 31st told – shipping June 17th thru 21st, June 17th told – will ship approx two weeks, June 25th told – still in production, June 28th told – panels cut waiting on fabric, July 16th told – 2 to 3 more weeks, July 16th – customer purchase elsewhere and we requested our deposit back. September 8th, 2019 – No communication, No panels, no refund.

Buyer beware!!

I suggest trying a more reputable wall/ceiling panel company.