1stopbedrooms Wait times/Lack of Communication/Poor Customer Service/False Advertisement Brooklyn New York


I ordered nightstands on 3/3/21 for $328 from English Elm but the ship date at the time was a little further out. Then I found the nightstands on 1stopbedrooms for $388 but a sooner ship time. So I canceled my order at English Elm and placed a new one with 1Stopbedrooms. It was supposed to ship in March. Then they said it would ship on or before 4/8/21. I followed up with them on 04/27 and I was told it would be shipped that week. Well today is 5/3/21 so I called them, they said it should ship next week….. I asked if they could give a discount or price match the set I canceled and they said no.

Needless to say, I canceled my order and replaced at English Elm. I refuse to support 1StopBedrooms. While waiting on hold, their automated recording that plays actually said they price match and they have the best price guaranteed. I consider that false advertising as well.