On October 7, 2019 I ordered services for testing through notarylearningcenter.com, I paid $35.00 of what I believed to be the testing fee since their web-page indicates no "reservation fee" anywhere. Upon submitting payment at check out, I received an automated email stating I was to bring an additional $40 for testing. After speaking with a representitive I had been directed to a link which says nothing about either additional fee's nor a "reservation" of any kind but I had only been made aware of other fee's after.
I contacted the company by phone and thru several emails about a refund and 3 days later I have not received any refund.This advertisement violates California's False Advertising Act (FAL). The advertising was false and misleading causing me to pay more than what I thought to be sufficient for services according to their false ad. Since an advertisement may also be “false” based on what it does not say this advertisement would constitute a violation of California's False Advertising Act (FAL). I am searching for other's who have encountered similar transactions with their practices to began a class action lawsuit. Damages for these types of violations are $2,500 per act.