In July I ordered 2 bras, front hook, from flylatest. I have been fighting since I received the wrong ones, back hook, to get a refund or the right bras.
I called the phone number from the page I ordered from and it is just an answering service. I called the phone number on the shipping package for HYSAN LLC and it is also just an answering service.
I sent out 11 emails before I finally contacted the BBB. Since I did that I have had an offer of keeping the bras and receiving a 30% refund. I answered that I either want the product I ordered or a full refund. And received another offer of a full refund with an address in Miami FL for the return.
I am definitely going to make sure there is tracking on the package.
Keeping my fingers crossed that I don get my money back. But be sure I will be posting an update.